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Human-Centered AI & the Future of Customer Engagement

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Human-Centered AI & the Future of Customer Engagement

A conversation with Michael Castellano

October 15, 2025 · 27:01

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ABOUT THIS CONVERSATION

Episode overview

Engajer founder Michael Castellano explains how conversational AI, interactive video and the avatar James are reshaping sales, marketing and customer communication.

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GUEST IN THIS CONVERSATION

About the guest

MC

Michael Castellano

Founder · Engajer

Michael Castellano founded Engajer, an interactive-video technology company focused on digital engagement, and has appeared across multiple The Alana Show conversations on technology, AI, healthcare and cybersecurity.

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